How can Generative AI reimagine insurers’ operating model to improve operational efficiency and improve Customer Experience @ IBM 2023 HK Insurance Executive Roundtable
Opportunities presented by Generative AI in customer services, claims processing, and risk assessment
Ethical considerations of using Generative AI in insurance and strategies for mitigating potential risks
Examine the best strategies for integrating Generative AI into existing insurance operations and processes, ensuring that they are accurate, scalable, trusted, and adaptable.